Do you Trust Us? Trust is a funny thing. It can take years to build, yet can be destroyed in days. All and any relationships, may they be business or personal, ultimately succeed or fail due to trust. In the era of fake news, accusations of green-washing, and with faith in our political systems… Trust is a funny thing. It can take years to build, yet can be destroyed in days. All and any relationships, may they be business or personal, ultimately succeed or fail due to trust. In the era of fake news, accusations of green-washing, and with faith in our political systems at an all time low (in a recent Ipsos Mori poll, politicians finished in last place in the trust race), we thought it was high time to establish why we think KOREC stands out from the rest. So we’re launched our 6 pillars of trust – 6 reasons why we think KOREC is an organisation that you can rely on; We’re Committed! Tracing our roots back to 1967, KOREC has been in the geospatial business for over 50 years. That sort of longevity doesn’t come easily – and we think proves our commitment to, and expertise of, the industries that we serve. This longevity is bolstered by geographical spread of KOREC’s regional consultant and technical support teams. In short – we’re located where you are. So whether it’s Enda Fox in Belfast, Leigh Rowell in Northumberland, or Abel Varela Abelleira in London – you know there’s a KOREC-er who knows your area. Sincerely, Yours We understand that trust is built from the inside out. The separation caused by COVID and home-working only served to reinforce this fact. Over the past few years, we’ve been working hard on improving our internal company communications. We launched Lunch ‘n’ Learns in 2020, and we introduced Yammer in 2022. Both platforms seek to improve the flow of information around our organisation, ensuring that all colleagues are well-informed and up to date. Our Lunch ‘n’ Learn sessions have been a big hit with colleagues right across the business We’ve also worked hard on the clarity of our public messaging. After all – you’re busy, we’re busy – so let’s simplify our message and get straight to the point. Our marketing team’s ethos is to get you connected to the right information, or the right person, as quickly as we can. You Can Lean On Us We think this one goes without saying, but we are proud to supply the most reliable, robust and trustworthy kit in the geospatial industry. In just the last few years alone, Trimble has released some extraordinary solutions onto the market – the tilting R12i, wunderkid X7 scanner, Catalyst DA2 and MX50 mobile mapping system to name a few. Just a sampling of the incredible new products to market from Trimble recently As many surveyors will know, not all survey equipment is created equal, and it pains us to see surveyors suffering with kit that fails in the lightest of rain showers. It’s very much a part of our mission to connect you with the right kit for the job – in order to make your life easier. Integrity – it’s Integral to Us Forgive us the wordplay. Rather than selling you a one-off bit of kit, we strive to provide end-to-end solutions that solve your complete problem – not just a part of it. It’s our belief that employing one solution from one provider increases your efficiencies and smoothens your workflow – not to mention just one port of call if you need help or assistance! Core Competency A section of the business that brings us pride are our office-based and regional technical support teams. In annual surveys and feedback forms, these guys are usually voted the top of the bunch (much to the chagrin of other departments!) To us our support team are little short of heroes – and it seems most of you agree! But this is no accident. Both our sales and support teams undergo rigorous training – both at the beginning of the job, and throughout. With the majority of our team being trained surveyors and engineers in their own right, they certainly understand the pain points that you experience. A Lovely Consistency Taking all of the above into account, whether it be training, education, equipment or messaging, we aim to be consistent in all that we do. With a growing organisation operating across 2 nations, this is a constant challenge that needs constant work. How do we do it? Regular, clear and constructive communication is encouraged throughout KOREC from the top-down – whether it’s CEO Alan’s video updates, our regular, informative Lunch ‘n’ Learns, or our bi-annual get togethers. Transparency Okay we said 6, but here’s 1 more for luck. We aim to be as transparent as we can. Not only do we regularly ask you, our customers, for your opinion – we also publish the results and share them with you. So in the spirit of transparency, what do you make of our 6 pillars? Anything we missed out? What else could KOREC be doing to increase your trust? Why not let us know via this feedback form? The KOREC trust test This post has been tagged: commitment, competent, consistency, integrity, people, reliability, Service, sincerity, Trust Tweet Share
Trust is a funny thing. It can take years to build, yet can be destroyed in days. All and any relationships, may they be business or personal, ultimately succeed or fail due to trust. In the era of fake news, accusations of green-washing, and with faith in our political systems at an all time low (in a recent Ipsos Mori poll, politicians finished in last place in the trust race), we thought it was high time to establish why we think KOREC stands out from the rest. So we’re launched our 6 pillars of trust – 6 reasons why we think KOREC is an organisation that you can rely on; We’re Committed! Tracing our roots back to 1967, KOREC has been in the geospatial business for over 50 years. That sort of longevity doesn’t come easily – and we think proves our commitment to, and expertise of, the industries that we serve. This longevity is bolstered by geographical spread of KOREC’s regional consultant and technical support teams. In short – we’re located where you are. So whether it’s Enda Fox in Belfast, Leigh Rowell in Northumberland, or Abel Varela Abelleira in London – you know there’s a KOREC-er who knows your area. Sincerely, Yours We understand that trust is built from the inside out. The separation caused by COVID and home-working only served to reinforce this fact. Over the past few years, we’ve been working hard on improving our internal company communications. We launched Lunch ‘n’ Learns in 2020, and we introduced Yammer in 2022. Both platforms seek to improve the flow of information around our organisation, ensuring that all colleagues are well-informed and up to date. Our Lunch ‘n’ Learn sessions have been a big hit with colleagues right across the business We’ve also worked hard on the clarity of our public messaging. After all – you’re busy, we’re busy – so let’s simplify our message and get straight to the point. Our marketing team’s ethos is to get you connected to the right information, or the right person, as quickly as we can. You Can Lean On Us We think this one goes without saying, but we are proud to supply the most reliable, robust and trustworthy kit in the geospatial industry. In just the last few years alone, Trimble has released some extraordinary solutions onto the market – the tilting R12i, wunderkid X7 scanner, Catalyst DA2 and MX50 mobile mapping system to name a few. Just a sampling of the incredible new products to market from Trimble recently As many surveyors will know, not all survey equipment is created equal, and it pains us to see surveyors suffering with kit that fails in the lightest of rain showers. It’s very much a part of our mission to connect you with the right kit for the job – in order to make your life easier. Integrity – it’s Integral to Us Forgive us the wordplay. Rather than selling you a one-off bit of kit, we strive to provide end-to-end solutions that solve your complete problem – not just a part of it. It’s our belief that employing one solution from one provider increases your efficiencies and smoothens your workflow – not to mention just one port of call if you need help or assistance! Core Competency A section of the business that brings us pride are our office-based and regional technical support teams. In annual surveys and feedback forms, these guys are usually voted the top of the bunch (much to the chagrin of other departments!) To us our support team are little short of heroes – and it seems most of you agree! But this is no accident. Both our sales and support teams undergo rigorous training – both at the beginning of the job, and throughout. With the majority of our team being trained surveyors and engineers in their own right, they certainly understand the pain points that you experience. A Lovely Consistency Taking all of the above into account, whether it be training, education, equipment or messaging, we aim to be consistent in all that we do. With a growing organisation operating across 2 nations, this is a constant challenge that needs constant work. How do we do it? Regular, clear and constructive communication is encouraged throughout KOREC from the top-down – whether it’s CEO Alan’s video updates, our regular, informative Lunch ‘n’ Learns, or our bi-annual get togethers. Transparency Okay we said 6, but here’s 1 more for luck. We aim to be as transparent as we can. Not only do we regularly ask you, our customers, for your opinion – we also publish the results and share them with you. So in the spirit of transparency, what do you make of our 6 pillars? Anything we missed out? What else could KOREC be doing to increase your trust? Why not let us know via this feedback form? The KOREC trust test This post has been tagged: commitment, competent, consistency, integrity, people, reliability, Service, sincerity, Trust Tweet Share