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New KOREC Case Study – Why service and support matter

25 July 2018

Many thanks to Laurent Ciais, Survey Manager at Balfour Beatty VINCI on the M6 smart motorway upgrade, for supplying the information for this case study. There’s no doubt that we are seeing a shift towards a more sophisticated sales environment in which service, support and a personal approach play a key part in the buying process and in some cases, they are the deal makers and breakers. In this case study Laurent explains why.

Read the full case study here.

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