Rail Application Engineer – South East
We are looking for experienced candidates for the position of Rail Application Engineer who will be responsible to provide technical support and training to KOREC UK Rail customers.
KOREC is Trimble’s largest distributor of positioning solutions and surveying equipment in the UK and Ireland.
At KOREC, we believe embracing geospatial solutions will transform our customers outcomes and deliver that success.
Our mission is to empower people to measure, map and manage the natural and built environment.
Combining industry knowledge, with intuitive software, and world-leading positioning technology, KOREC transforms our customer operations bringing certainty to their decision making.
A national role that involves frequent travel to customer sites and offices with occasional weekend/night shifts (time off in lieu provided)
Supporting both hire and sales customers with Trimble Rail Solutions
To develop, maintain & foster strong partnerships with new and existing KOREC Rail customers
Provide technical support and training to KOREC Rail customers
Assist with and conduct technical sales demos where necessary
Work with sales teams to ensure customers receive the right solution for their needs
Provide Technical Support and Training as required to KOREC Sales and Support staff
Generate opportunities for additional Training, Extended Warranty and Software updates revenue
Liaise closely with Trimble to provide feedback to enhance product development
Attend and take part in KOREC Technical days and other events
Attend Industry events and trade shows
Assist in the creation of new training and support resources
Self-development to build knowledge is expected within this role
Time Management is a critical part of this role and the individual is expected to liaise closely with other members of the support team and the wider business
Flexible working to meet the demands of the business and its customers is expected
Assist with Social Media utilising the companies chosen platforms with professionalism and respect
Respond in a timely manner to colleague and customer queries
Carry out other duties and tasks as and when required
Comply with Health and Safety regulations to safeguard the interests of the business, our people and customers
Working experience in a rail engineering/survey environment
Some experience with Trimble GEDO solutions and software or other track survey systems – additional training will be provided
Enthusiastic about providing Trimble Rail solutions to the rail industry
Flexible, dynamic attitude and a great team player
Self-motivated and capable of working under pressure
KOREC recognises the importance of having the right people in the right roles which is reflected by the high level of training and attractive package we will offer successful candidates including:
Competitive basic salary + performance related incentive
Company vehicle + fuel card
23 Days holiday (plus bank holidays & service-related leave increases up to 30 days)
Pension scheme & Life insurance
Generous Employee Benefits Package
Perk box benefits, corporate gym and Virgin Media discounts, technology purchase scheme
Cycle to Work scheme
Employee Assistance Programme
Mental Health resources platform
At the KOREC Group we are committed to developing and promoting inclusive behaviours that create and sustain equality of opportunity, fairness, mutual respect, dignity and respect for all.