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Published: 30 June 2022
Hire & Workshop Controller
As a Hire and Workshop Controller you will be responsible for providing administrative support to ensure the efficient operation of the Huntingdon Workshop and Hire Departments.
You will support customers, managers and colleagues in all departments in a variety of administrative tasks. A high level of organisation and time management is critical; the Hire and Workshop Department is a fast-paced environment where attention to detail is essential.
Communication via telephone, email and face-to-face is vital to ensure customers and colleagues are kept up to date with job progress.
Tasks will be completed accurately, to high standards in a timely manner.
At KOREC we recognise that it is the people who make our business work and as such are looking for a someone with an eye for detail, who enjoys multi-tasking and working in a fast-paced environment.
A capability of handling multiple computer systems is a must, with prior experience of using InspHire a distinct advantage.
- Customer service/administration experience
- Strong communication skills
- Flexible attitude
- Able to work in a fast-paced environment
- Excellent attention to detail
- Experience in workshop repair/hire administration
- Familiar with survey equipment industry
- Experience in using inspHire system
- Raise and process workshop jobs and hire contracts
- Pro-actively communicate any changes to workshop job status with customers via email/telephone
- Forward repair estimates, loss and damage charges to customers as required
- Arrange hire and workshop deliveries and collections
- Answer and direct phone calls
- Ensure all paperwork and processes are followed correctly to support the departmental workflow
- Assist with stock takes, invoice queries and other related tasks
KOREC recognises the importance of having the right people in the right roles which is reflected by the high level of training and attractive package we will offer successful candidates including:
- Competitive basic salary + performance related incentive
- 23 Days holiday (plus bank holidays & service related leave increases up to 30 days)
- Pension scheme & Life insurance
- Generous Employee Benefits Package
- Perkbox benefits, Corporate gym and Virgin Media discounts, technology purchase scheme
- Cycle to Work scheme
- Employee Assistance Programme
- Mental Health resources platform
At KOREC we are committed to developing and promoting inclusive behaviours that create and sustain equality of opportunity, fairness, mutual respect, dignity and respect for all.
If you believe that you have the relevant experience please let us know by clicking the button below or email your CV to careers@korecgroup.com
